Warranty
30-day fault warranty,
in plain language.
If your device develops a hardware or software fault within 30 days of collection, and it wasn’t caused by mishandling, we repair or replace it at no cost.
What’s covered and what isn’t
Covered
- Hardware faults
- Software faults
- Manufacturing defects
Not covered
- Accidental drops
- Liquid damage
- Cracked screens
- Damage from reckless use or mishandling
How to make a claim
1. Message us
WhatsApp us with your device and what’s wrong.
2. We assess it
We check whether it’s a genuine fault.
3. Repair or replace
If it is, we repair or replace it at no cost to you.
Your rights
This warranty is in addition to your rights under South Africa’s Consumer Protection Act, not instead of them. You can also inspect every device before paying, so what you take home is exactly what we described. See how we test.